Frequently Asked Questions

A virtual tour is an online, interactive tool that allows anyone with a computer or smartphone to tour your facility 24/7 from anywhere in the world. They can be customized to your branding and include multimedia such as embedded videos, maps, floorplans, narration and popups. 

Especially during the COVID-19 outbreak did it become evident that it is vital to have a means for people to tour facilities online since they could not do so in person. People have come to expect virtual tours of places they plan to visit or live. And they open your doors to anyone, anywhere, with a computer or smartphone.

Virtualtech Design is the nation’s leading creator of virtual tours of healthcare facilities. We understand the logistics of working with a busy healthcare center. Our tenets are the “Three Ps” – People (hire and use the best talent), Process (make it as easy as possible on our clients) and Price (offer plans that are as affordable as they are all-inclusive). Read our reviews here.

We work with an agency that has over 25 different voice over artists to choose from: Our clients provide us with scripts and we have them recorded, all as part of your package.

Contact us for the latest pricing plans for healthcare virtual tours and college/university virtual tours. We provide a monthly, all inclusive subscription package, with no upfront cost and cancel any time. We also offer a one-time fee plan without any recurring fees.. Many clients prefer the low monthly fee plan because it includes unlimited edits, photoshoots, hotspots, and more.

Credit Cards, ACH, Check, Venmo, CashApp, and Zelle.

It usually takes us 5-7 days from the date of photography to edit and produce a virtual tour.

It is important that your facility be ready. And unless specified, no people should appear in any of the shots and we will need the help of your staff with that. General guidelines can be found here:

We offer a “15-minute photo shoot” plan, but typically our photographers are on site anywhere from 2-4 hours.

Usually one photographer will be assigned to a project, although sometimes he or she has an assistant. Great is minimal – no large rigs or lighting is needed. Typically just two portable cameras and tripods.

We avoid photographing any people, car license plates, names or other personal information. And when the virtual tour is ready for your review, you and we carefully review the scenes and blur anything that we could not avoid during photography.

Yes! Our monthly plan actually includes aerial stills, aerial 360s and aerial videos! They can be embedded in your virtual tour and/or used for your own purposes

Since the time of our photography team is very valuable, we do charge a fee of $350 if a shoot is cancelled within 48 hours. Exceptions are health reasons (like a COVID outbreak) or severe weather conditions.

You do! You can keep the still photos and use them as you see fit. You can also use the virtual tour and mobile app for whatever purpose you want, but we do require that we host them.

Google Street View is part of Google Maps. It is a feature that allows people to “stand” on streets and look around by means of a 360-degree view.

Yes! We work with Google to upload your virtual tour to literally be integrated with Google Street View so people can be “walking” down the street in Street View, click on your facility, and be brought inside! This is also accessible via your Google Local / Google Business page. We also upload images there.

Ready to Grow Your Business?

Contact Virtual Tour Group to discuss the easy process of creating a virtual tour and adding it to your marketing arsenal.